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The Executive Negotiator
  • THE EXECUTIVE NEGOTIATOR FIELD MANUAL
  • FM-1 - DOMAIN Quick Reference
  • FM-2 - Preparation One-Sheet
  • FM-3 - Rapid Conversation Card
  • FM-4 - BATNA, ZOPA, Offer, and Concession Planner
  • FM-5 - Written Confirmation Template
  • FM-6 - Customer Service Recovery Playbook
  • FM-7 - Vendor, Procurement, and Capacity Playbook
  • FM-8 - Career and Performance Decision Sheet
  • FM-9 - Process Improvement and AI Change Charter
  • FM-10 - Personal and Family Boundary Worksheet
  • FM-11 - Multi-Party and Third-Party Process Map
  • FM-12 - Simulation and After-Action Review
  • FM-13 - Counterpart Adaptation Worksheet
  • FM-14 - Mediation and Formal-Process Selector
  • FM-15 - Influence Audit
  • FM-16 - Final Glossary Starter
  • FM-17 - Source and Index Completion Locator
  • Selected Figures for Field Use

Library / The Executive Negotiator

Selected Figures for Field Use

DOMAIN framework

Figure FM.1. DOMAIN quick reference.

BATNA and ZOPA

Figure FM.2. Alternatives and the range of possible agreement.

Customer recovery

Figure FM.3. Service recovery sequence.

← FM-17 - Source and Index Completion Locator
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